Since 1998, in our division of Corporate Communications Controlling Solutions, the mission has been to develop and offer solutions in the field of telecommunication, which either did not exist on the market before or were not available in this quality. The success story of MSI Solutions GmbH (today part of BAYOOSOFT) began with industry-neutral solutions for the control and billing of telecommunication costs, which was expanded in 2005 to include the focus on the accommodation industry.
With the HospiX product family we have developed a “doubleplay” solution, which fulfills all expectations and wishes for a modern billing and controlling solution for telecommunication and internet. Starting with the billing of telephone calls, the system functions range from simple, fast and tap-proof internet access for guest rooms to professional management reports as a controlling tool. The HospiX product familiy is considered a technology leader.
What our customers say
In the newly built Best Western Hotel Ostertor, the solution from MSI Solutions GmbH has been in use from the very beginning. The experience has been positive all around. Approx. 90 % of the guests use the Internet access, which has been offered free of charge in all Best Western hotels since 2009.
Currently, guests benefit from free access, both for the Internet and for telephony. A cost increase, but still interesting in price for the guests, is being considered.
Certainly also due to the free access our guests are satisfied, but the system is also easy to use.
Almost all of our guests are on the road with laptops, even among city tourists it is becoming more and more common for this clientele to want to check their e-mails for a moment, and for this reason the Internet service is simply part of the package for us, and it’s still going well.
The installation was extremely unproblematic. The residents hardly noticed anything. The billing is automatically included in the residents’ monthly bills. A full amortization of less than twelve months is absolutely realistic.
The installation was extremely unproblematic. I particularly appreciate “the ease” of this solution: plug in the adapter and it works. I am very satisfied with “my solution”, which would also suit many other similar companies.